2009 Red Book

HOW TO REACH SOCIAL SECURITY

Internet Access

Our Internet site Social Security Online is located at www.socialsecurity.gov. Most SSA publications and other public information materials are available at this site.

Links that may be of interest to the community serving individuals with disabilities:

• www.socialsecurity.gov/disability -- This site provides comprehensive information on our disability benefits programs.
  
  
• www.socialsecurity.gov/work -- This site provides information on our Ticket to Work program. It also lists the Work Incentives Planning and Assistance and Protection and Advocacy groups.

By Telephone

Call our toll-free number, 1-800-772-1213, between 7 a.m. and 7 p.m., Monday through Friday. If you have a touch-tone telephone, recorded information and services are available 24 hours a day, including weekends and holidays.

If you are hearing impaired, call our toll-free TTY/TDD number 1-800-325-0778 between 7 a.m. and 7 p.m., Monday through Friday.

Find Your
Local Office

If you have a problem or question, you should first try our toll-free telephone number. Our telephone representatives will either help you or put you in contact with your local office, if needed. Many local telephone directories list local offices under "Social Security"

If you have access to the Internet, you can find your local office by going to the Social Security Office Locator on our home page, Social Security Online, at www.socialsecurity.gov/locator. Enter your postal ZIP code to get the address, telephone number, and directions to your local office.

By Mail

If you have been unable to resolve a problem after calling our toll-free telephone number or after contacting your local office, you may write to the Office of Public Inquiries:

Social Security Administration
Office of Public Inquiries
6401 Security Blvd.
Baltimore, MD 21235-6401

Request copies of the Red Book or other SSA Publications

If you want copies of our public information materials (including the Red Book), you may fax 410-965-2037, or mail your request to:

Office of Supply & Warehouse Management
Social Security Administration
239 Supply Building
6301 Security Blvd.
Baltimore, MD 21235-6301

Shipments will not be made to Post Office Boxes.

Send Comments or Suggestions about the Red Book

Mail your comments to:

Social Security Administration
Office of Program Development and Research
Attention: Red Book Editor
P.O. Box 17778
Baltimore, MD 21235-7778

or Fax your comments to:
410-597-0825,
Attention: Red Book Editor

or Email: red.book.editor@ssa.gov

 

Boston (Region 1)

SSA Regional Office
Attn:  Center for Disability
John F. Kennedy Federal Office Bldg.
Room 1900
Boston, MA 02203

Dallas (Region 6)

SSA Regional Office
Attn: Center for Disability
1301 Young St.
Suite 670
Dallas, TX 75202-5433

New York (Region 2)

SSA Regional Office
Attn: Center for Disability
Jacob Javits Federal Office Bldg.
26 Federal Plaza, Room 40-140
New York, New York 10278-0035

Kansas City (Region 7)

SSA Regional Office
Attn: Center for Disability
Room N 1046, Federal Office Bldg.
601 East 12th Street
Kansas City, MO 64106

Philadelphia (Region 3I)

SSA Regional Office
Attn: Center for Disability
P.O. Box 8788
Philadelphia, PA 19101
Physical Location:
300 Spring Garden Street, 7th Floor
Philadelphia, PA 19123

Denver (Region 8I)

SSA Regional Office
Attn: Center for Disability
Federal Office Bldg.
1961 Stout Street
Room 1054
Denver, CO 80294-3538

Atlanta (Region 4)

SSA Regional Office
Attn: Center for Disability
61 Forsyth St., SW
Suite 23T29
Atlanta, GA  30303-8907

San Francisco (Region 9)

SSA Regional Office
Attn: Center for Disability
P.O. Box 4207
Richmond, California 94804
Physical Location:
Frank Hagel Federal Bldg. 6th Floor
1221 Nevin Ave.
Richmond, CA 94801

Chicago (Region 5)

SSA Regional Office
Attn: Center for Disability
P.O. Box 8280
Chicago, Illinois 60680-8280
Physical Location:
600 West Madison, 10th Floor
Chicago, IL 60661

Seattle (Region 10)

SSA Regional Office
Attn: Center for Disability
MM/S 351A – Suite 2900
701 Fifth Avenue
Seattle, WA 98104-7075