Employer Services Contact Information
Our service area includes Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, and Guam. If you are in a different State, Puerto Rico, Virgin Islands or outside the U.S., then please click on the following link How to Reach Us for additional contact information.
Filing W2s electronically is free, fast, and secure! And when you file electronically, you have an extra month to file because electronically filed W-2s aren’t due until March 31st. In addition, you will receive an acknowledgement receipt of your submission.
As a great starting place, we recommend that you visit and bookmark Social Security’s Employer national website www.socialsecurity.gov/employer. The website is full of useful information, such as:
- Frequently Asked Questions (FAQs)
- Step-by-step tutorials
- First Time Filers
- Other Web Sites of Value to Employers
If you still have questions or concerns regarding wage reporting issues, then please contact our Employer Reporting Technicians at (800) 772-6270 [7:00a.m. to 7:00p.m. Eastern Time, Monday through Friday]. In addition, Joanna Garcia is San Francisco Region's Acting, Employer Services Liaison Officer (ESLO) and you may reach her by email at Joanna.Garcia@ssa.gov or fax at 510-970-8101.
For assistance regarding tax questions and filling out IRS forms (for example, 941, 945, 1098, and 1099), please call the IRS toll-free number at 866-445-7438.
Because Internet email is not secure, please do not send any personal information, especially Social Security numbers, in your feedback.