SOCIAL SECURITY ADMINISTRATION OFFERS
NEW SERVICE FOR THE DEAF AND HARD OF HEARING
The Social Security Administration (SSA) announced today that individuals
who are Deaf and Hard of Hearing may apply for Social Security benefits
immediately when they call the Social Security Administrationís
national toll-free TTY/TDD number, 1-800-325-0778.
"The Social Security Administration wants all Americans to
have access to the services we provide," said Social Security
Commissioner Jo Anne Barnhart. "The agency will continue to
develop and implement innovative technology that improves the services
we deliver to the public."
People who are Deaf and Hard of Hearing may immediately file for
Retirement, Survivors, Medicare, and Lump Sum Death Benefits without
an appointment. Callers may now dial 1-800-325-0778, Monday through
Friday, 7:00 a.m. to 7:00 p.m. and file a claim for benefits using
a TTY/TDD machine, which enables the person to communicate directly
with a representative without the need for a local relay system.
To file an immediate claim, individuals should have certain documents
in-hand when calling such as their birth certificate, most recent
W-2, military service DD214 and bank account information.
The paperwork completed by TTY/TDD during the initial contact application
will be mailed to the applicant for review and a signature. The
applicant may return the printed claim by mail or in-person to his
or her local Social Security office. Along with the signed form,
SSA also needs certain documents, such as a person's birth certificate
and proof of citizenship or residency to establish eligibility for
Social Security benefits. An applicant can either mail or take these
items to Social Security.
For more information about Social Security and its programs, visit
SSAís website Social Security Online -- www.ssa.gov
-- or call 1-800-772-1213. People who are Deaf or Hard of Hearing
may call our toll-free TTY number, 1-800-325-0778.
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NOTE TO CORRESPONDENTS: Additional information
is available on our factsheet about Immediate
Copies of most SSA press releases, as well as other Social Security
information and statistics,
are available at SSAs Internet site, Social Security
Online, at http://www.ssa.gov.
Also look there for information on subscribing to SSAs
free electronic newsletter, Social Security e-news.
SSA Press Office 4-H-9
West High Rise 6401 Security Blvd. Baltimore, MD 21235
410-965-8904 FAX 410-966-9973