Before you apply online for disability benefits, please review the Adult Disability Benefits Checklist to be sure you have everything you need.

Applying Online for Disability Benefits

There are four steps in the Online Disability Application Process:

  1. Provide Background Information,
  2. Provide Disability Information,
  3. Sign Medical Release, and
  4. Confirmation.

It may take you between one to two hours to complete all the steps in the application process.

You must complete each step before you move to the next step. However, you do not have to complete all the steps at once.

Completing The Online Disability Application Process

After you provide some of the background information, you will get a page with a Re-entry Number and other important information about your application.

You need to print the page with the Re-entry Number or write the number down. If you cannot complete the application process during your first visit, you can use your Re-entry Number to come back later.

The First Two Steps

The questions in the first two steps are divided into sections.

  • If you do not have the information you need to answer all the questions on a page, you can select the tab at the top of the page to move to another section.

    If you use the tab to move to another section, your work on that page will not be saved. However, you can come back and answer those questions later.

    Warning: You cannot use periods, commas, and other special characters when you answer some of the questions. If you use a character that a field cannot accept and you try to go to another page, you will get a message that tells you there is a problem and what caused it.

    Example: You cannot use a period as part of an address. If you type "27 N. Main St." instead of "27 N Main St" in an address field, you will get a message when you try to go to the next page.
  • "Dialogue boxes" appear automatically on some pages to give you additional information about either the option you chose or the question you are about to answer.

  • The first two steps include a "Remarks" section that lets you enter additional information you want to include or cannot fit elsewhere. If you do not have enough room in "Remarks," write the information on a separate sheet of paper and send it to us at the address we will give you after you complete the application.

  • You must complete Step 1 before you can go to Step 2.

  • We will give you a chance to "Review" all your answers and make changes before you go to the next step.

    Note: You will not be able to make changes after you select the "Accept & Continue" button to move to the next step of the process.

Saving Your Work

We automatically save your work each time you click "Next," "Previous," or "Save & Exit."

  • If you use the "Save & Exit" button at the bottom of a page to stop working on the application, you can use the Reentry Number to return to the page where you stopped.

  • If you use a tab at the top of the page to move to another section, we will not save the work you did on that page.

  • A green check mark completed check mark next to the:

    • Section title on a tab or in the Section List on the right hand side of the side of the page, means you have provided and saved all the information needed in that section.

    • Step Number at the top of the page, means you have completed that step.

  • A yellow triangle more information needed triangle next to a title in the Section List, means you need to provide more information in that section.

  • When you complete the "Provide Background Information" or "Provide Disability Information" step of the process, you will see a "Review" page with the information you entered. You can use the "Edit" buttons on the "Review" page to go back and make any necessary changes at that time.

  • When you select "Accept & Continue" at the bottom of a "Review" page, you will:

    • Move to the next "step" in the application process and
    • No longer be able to change the information in that step.

Finishing The Online Disability Application Process

The "Remarks" section at the end of Step 1 and Step 2 lets you enter additional information you want to include or cannot fit elsewhere.

Remember to "Review" your answers at the end of each step and use the "Edit" buttons to make any necessary changes before you submit your application.

When you select "Submit" at the end of Step 3, you will receive a "Confirmation" page. The page will include:

  • a Confirmation Number you can use to check the status of your application;
  • instructions about what you need to do next;
  • a list of documents you may need if we contact you;
  • links to your "Receipt" and a copy of your "Electronically Signed Medical Release Form" (The "Receipt" includes a copy of the disability application you submitted.);
  • Contact information and a list of useful links.
Note: If someone is completing the application for you, the page will not include a Confirmation Number or a link to an Electronically Signed Medical Release Form. However, the "Confirmation" page will still include a link to the Receipt.

We recommend that you print the "Confirmation" page, the "Receipt," and a copy of the medical release for your records.

Important: We will not contact you for additional information unless you have completed Step 1, "Provide Background Information," of the Online Disability Application Process.

Time Limits

For security reasons, there is a time limit for viewing each page. If you spend 25 minutes on a page without making any changes, you will receive a warning but you will be able to extend your time on that page.

We will give you two chances to extend your time on the page. If you receive a third warning, you must move to another page.

If you do not move to another page after the third warning, your time will run out and any work you did on that page will be lost.

Related Information