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| Publications Home | Social Security’s Electronic Wage Reporting (Forms W-2)SSA Publication No. 05-10034, May 2008, ICN 456208 [View .pdf] |
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Employer Websitewww.socialsecurity.gov/employer
Social Security’s employer website, www.socialsecurity.gov/employer, is your first stop for information on W-2s, electronic filing, verifying Social Security numbers, free software, technical specifications and much more. [Top] |
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Business Services Online (BSO) welcome pagewww.socialsecurity.gov/bso/bsowelcome.htm
Registration is required to use BSO. Companies can use BSO to register for a User Identification (User ID) number and password and submit wage reports over the Internet. [Top] |
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Third partiesIf you are a tax preparer, accountant, payroll agent, or you process W-2s on another company’s Employer Identification Number, you can file on behalf of your clients using BSO. You only need one User ID (even if you represent more than one company). [Top] |
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Registrationwww.socialsecurity.gov/bso/bsowelcome.htm
From the registration link, you also can update your registration information, change your password or deactivate a User ID. [Top] |
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BSO can be used to
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Learn how toEmployers and submitters can explore the services available on BSO before registering at www.socialsecurity.gov/employer/fileBSO.htm. [Top] |
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Vendor listThe vendor list site at www.socialsecurity.gov/employer/vendor.htm offers a list of companies that provide electronic W-2 reporting products or services. This site also has instructions for adding your company [Top] |
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Verify names and Social Security numbers
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Wage reporting servicesSocial Security’s BSO system is for registered users only. Employers may use the service to:
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Contact the experts Employer Services Liaison Officers are experts in all aspects of W-2 reporting and can provide one-on-one W-2 reporting assistance. For the expert in your area, visit www.socialsecurity.gov/employer/wage_reporting_specialists.htm. [Top] |
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Want to know more?Find more information about filing W-2s online in the BSO Handbook. Go to www.socialsecurity.gov/employer and select Electronically File Your W-2s. [Top] |
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Customer supportFor assistance with wage reporting procedures, information about a particular data submission, or to register by phone, call the Employer Reporting Service Center toll-free at 1-800-772-6270 (TTY 1-800-325-0778). For technical support, such as connection and transmission questions, call toll-free at 1-888-772-2970 (TTY 1-800-325-0778). [Top] |
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Contacting Social SecurityOur website is a valuable resource for information about all of Social Security’s programs. There are a number of things you can do online. In addition to using our website, you can call us toll-free at 1-800-772-1213. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. We can provide information by automated phone service 24 hours a day. (You can use our automated response system to tell us a new address or request a replacement Medicare card.) If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls. |
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