Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report

Q8: One of SSA's goals is to identify and work on new and emerging research and policy issues. How satisfied were you with SSA's performance in this area over the past two years?

This bar chart shows the percentage distribution for all five response categories to Question 8, satisfaction with SSA's performance in identifying and working on new and emerging research and policy issues: 17.7 percent of respondents were very satisfied; 44.3 percent were somewhat satisfied; 23.7 percent were neither satisfied nor dissatisfied; 10.8 percent were somewhat dissatisfied; and 3.5 percent were very dissatisfied.

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