This bar chart shows the percent of customers who were "very satisfied" with SSA's performance on new and emerging issues (Question 8) by the frequency with which they had received research, statistical, or policy information in the previous two years: of those who had received the information less than 3 times, 15.3 percent were very satisfied; of those who got information 3 to 9 times, 17.0 percent very satisfied; of those who got information 10 to 19 times, 17.6 percent very satisfied; of those who got information 20 to 50 times, 23.3 percent very satisfied; and of those who got information more than 50 times, 21.8 percent very satisfied.
