Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report

Percent "Very Satisfied" With the Overall Quality of SSA's Research, Statistical, or Policy Information by Number of Times Received or Sought SSA Information

This bar chart shows the percent of customers who were "very satisfied" with the overall quality of SSA's research, statistical, or policy information (Question 19) by the frequency with which they had received such information in the previous two years: of those who had received the information less than 3 times, 39.3 percent were very satisfied; of those who got information 3 to 9 times, 34.7 very satisfied; of those who got information 10 to 19 times, 35.3 percent very satisfied; of those who got information 20 to 50 times, 40.8 percent very satisfied; and of those who got information more than 50 times, 42.7 percent very satisfied.

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