Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report

Q13: During the past 24 months, about how many times have you received or sought this kind of information from SSA?

This bar chart shows category responses to Question 13, how many times customers had received or sought research, statistical, or policy information from SSA in the previous two years: 16.0 percent indicated less than 3 times; 37.2 percent, 3 to 9 times; 21.1 percent, 10 to 19 times; 15.9 percent, 20 to 50 times; and 9.9 percent, more than 50 times.

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