Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report
Q8: One of SSA's goals is to identify and work on new and emerging research and policy issues. How satisfied were you with SSA's performance in this area over the past two years?
This bar chart shows the satisfaction ratings on Question 8 (SSA's performance on new and emerging issues) for two groups: among SSA employees, 16.5 percent were very satisfied and 42.7 percent were somewhat satisfied; among non-SSA respondents, comparable ratings were 15.5 percent and 38.5 percent.
