Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report

Q19: How satisfied were you with the OVERALL QUALITY of SSA's research, statistical, or policy information in the past 24 months?

This bar chart shows the satisfaction ratings on Question 19 (overall quality of SSA's information) for two groups: among SSA employees, 33.3 percent were very satisfied with overall quality and 47.1 percent were somewhat satisfied; among non-SSA respondents, comparable ratings were 34.2 percent and 44.6 percent.

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