This bar chart shows the percentage responses to Question 12, reasons why some respondents had not used SSA's information in the preceding two years. The majority gave no reason--either not responding (41.1 percent) or specifying no particular reason (13.7 percent). Reasons that were grouped and coded included: 17.8 percent indicated that they didn't need the information; 8.2 percent indicated that they didn't know it was available; and 6.8 percent said that they simply hadn't gotten the information. An additional 15.1 percent of responses were too diverse to be coded into meaningful categories and are listed here as "other."
