Social Security Administration, Office of Policy: 2001 Customer Satisfaction Survey, Final Report

Q6: Do you have a professional interest in any of the topics below?

This bar chart shows the percent of respondents who were professionally interested in the eight topics listed in Question 6: 92.3 percent were interested in current programs or proposals for change; 81.9 percent were interested in the economic well-being of the aged or disabled; 78.1 percent were interested in work-related issues; 70.8 percent were interested in the economic impact of the Social Security or SSI programs; 62.7 percent were interested in Social Security financing issues; 52.0 percent were interested in other government income security programs; 46.8 percent were interested in private sources of income security; and 41.3 percent were interested in income security systems in other countries. Some respondents also checked the "other-specify" category. Several topic areas were coded from these "other" responses: 4.0 percent interested in Medicare/Medicaid and health-related issues; 3.3 percent interested in other specific program provisions; 2.2 percent interested in other disability-related issues; 2.2 percent interested in issues related to children; 2.0 percent interested in benefits and equity issues;1.2 percent interested in demographic or economic issues. Finally, 4.2 percent of responses were too diverse to code in separate categories and are shown here as a residual category, "other."

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