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W-2 News
For Employers and Businesses Who Submit W-2 Forms
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Welcome to W-2 News, the electronic newsletter for employers who submit W-2s to Social Security.

Issue 2009-02
May 29, 2009

New service lets employers verify Social Security numbers 24/7

Employers (and third parties acting on their behalf) can now verify employee Social Security numbers (SSN) for wage reporting purposes using an automated Telephone Number Employer Verification (TNEV) service 24 hours a day, 7 days a week. TNEV allows registered users to verify up to 10 employee names and SSNs at one time - without having to speak to a Social Security representative. The new automated phone service is replacing the current telephone number employer verification process, which requires Social Security representatives to verify numbers for employers and which will not be available after fall 2009.

The new TNEV service is very similar to the online Social Security Number Verification Service (SSNVS). Registration for TNEV cannot be completed over the phone, however. Both TNEV and SSNVS registration must be done online through Social Security's Business Services Online website. After an employer completes the online registration, Social Security will mail a one-time activation code to the employer. The activation code must be entered online, and employers will then be able to access TNEV (24/7), or SSNVS during the times listed below.

Online services availability
Monday – Friday: 5 AM – 1 AM ET
Saturday: 5 AM – 11 PM ET
Sunday: 8 AM – 11:30 PM ET

So remember: Employers must be registered in order to access TNEV and/or SSNVS. If you are not a registered user, don’t delay – REGISTER TODAY.

Issue 2009-01
May 11, 2009


The Tax Year 2009 EFW2 and EFW2C are now available.

View and download these publications at



Have Any Questions about Business Services Online or Wage Reporting?

We have a special website designed to answer your questions on wage reporting. Visit the Employer page (Employer W-2 Filing Instructions & Information) at It has links to Learn How to E-File Using Business Services Online, Learn How to Use SSNVS to verify Social Security Numbers, and we have the Frequently Asked Questions page. There are also sections for In the News, Resources, Before You File, and the Employer Information Directory. Bookmark the Employer page for all of your W-2 Reporting needs.



Not yet registered for Business Services Online?

If you haven't yet registered for Business Services Online, then do it now and beat the end of year rush. You can register at If you have questions view the Online Tutorial and Software Demo at



Customer Service

Employer Reporting Assistance
For more information on reporting employee wages to Social Security visit our website

Employers may contact Social Security with wage reporting questions or problems.
Phone - 1-800-772-6270, Monday - Friday 7 a.m. to 7 p.m. Eastern Time

BSO Technical Assistance
Monday – Friday: 8:30 a.m. to 4:00 p.m.
Eastern Time 1-888-772-2970

General Information (Social Security Information)
Monday – Friday: 7 a.m. to 7 p.m. (all time zones)
For TDD/TTY call 1-800-325-0778

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