This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.

 
PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Birmingham, AL Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
800-254-9489 205-801-4444

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Boston Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lynn, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
866-467-9731,
ext. 11318 or
ext. 11315
866-467-9731,
ext. 11318 or
ext. 11315

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Chicago Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Chicago, IL

Illinois, Indiana

866-575-4889

312-575-6505

Pontiac, MI

Lower Peninsula of MI

866-318-1858,
ext. 28449

866-318-1858,
ext. 28449

Ravenna, OH

Northern Ohio

855-863-3565,
ext. 33816

855-863-3565,
ext. 33816

Worthington, OH

Southern, Ohio

866-789-0957,
ext. 216

866-789-0957,
ext. 216

St. Paul, MN

Minnesota, Upper Peninsula of MI, and Superior, WI

866-667-6032,
ext. 10661

866-667-6032,
ext. 10661

Madison, WI

All of WI except Superior

866-807-5995,
ext. 26030

866-807-5995,
ext. 26030

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Dallas Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Little Rock, AR

Fayetteville, Harrison, Mt. Home, Fort Smith, Russelville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway, Texarkana, Tyler, Palestine, Longview, Marshall

866-758-1319,
ext. 11564

866-593-0933,
ext. 11564

Houston, TX

Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria

866-407-3164,
ext. 26563

866-407-3164,
ext. 26563

Austin, TX

Austin, Georgetown, Laredo, Del Rio, Eagle Pass, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana

855-221-3521,
ext. 31233

855-221-3521,
ext. 31233

Dallas, TX

Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton

866-227-3082,
ext. 29332

866-227-3082,
ext. 29332

Albuquerque, NM

Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Vegas, Las Cruces

866-931-2876,
ext. 14671

866-931-2876,
ext. 14671

Lafayette, LA

Alexandria, Natchitiches, Baton Rouge, Plaquemine, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Bastrop, Ruston, Shreveport, Minden, Kenner, St. Tammany

888-655-6481,
ext. 15868

888-655-6481,
ext. 15868

Tulsa, OK

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee, Ardmore, Ada, Durant, Lawton, Clinton, Chickasha, McAlester, Hugo, Poteau, Amarillo, Pampa, Wichita Falls

866- 931-7110,
ext. 27923

866-931-7110,
ext. 27923

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Denver Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lakewood, CO Colorado
866-206-7656,
ext. 14467
866-206-7656,
ext. 14467

Denver, CO

Wyoming

303-844-7083

303-844-7083

Ogden, UT

Montana,
North Dakota

877-319-8340,
ext. 21302

877-319-8340,
ext. 21302

Murray, UT

Utah, South Dakota

866-690-2075,
ext. 19506

866-690-2075,
ext. 19506

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Kansas City Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lincoln, NE Kansas,
Missouri,
Iowa,
Nebraska

866-592-1755,
ext. 23014

866-592-1755,
ext. 23014

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New York Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
New York, NY New Jersey,
Downstate New York

PASS A-M
866-348-5403,
ext. 23648

PASS N-Z
866-348-5403,
ext. 23645

866-335-1089
Buffalo, NY New York State (outside of metro New York City) 855-248-0232 855-881-0218,
ext. 30246

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Philadelphia Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Towson, MD Delaware,
District of Columbia,
Maryland,
Pennsylvania,
Virginia,
West Virginia
866-667-7698,
ext. 12639 or
ext. 12640
866-667-7698,
ext. 12639 or
ext. 12640

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San Francisco Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Anaheim, CA

Los Angeles,
Orange County,
Kern County,
Ventura County

888-280-9412,
ext. 22632 or
ext. 22606

888-280-9412,
ext. 22632 or
ext. 22606

Roseville, CA

Nevada;
Mid California, Fresno, Placerville, parts of Sacramento, San Luis Obispo, and Santa Barbara

866-964-1828,
ext. 10516

866-964-1828,
ext. 10516

Sacramento, CA

Chico, Rancho Cordova, Redding, parts of Sacramento, Susanville, Yreka

877-326-0103,
ext. 28318

877-326-0103,
ext. 28318

San Diego, CA

San Diego,
Riverside,
Imperial and San Bernardino Counties;
Hawaii;
Arizona;
Pacific Islands

855-820-0100,
ext. 24060 or
ext. 24059

855-820-0100,
ext. 24060 or
ext. 24059

San Francisco, CA

San Francisco, South and East Bay Counties, Marin and Monterey Counties

866-964-1726,
ext. 19742

866-964-1726,
ext. 19742

Santa Rosa, CA

Del Norte, Humboldt, Mendocino, Sonoma, Solano, Napa, Lake and Yuba Counties

877-890-8459,
ext. 21844

877-890-8459,
ext. 21844

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Seattle Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Area 1 & 2 Pass Cadre   All of Alaska; Idaho, Washington and Oregon   866-235-8109 N/A

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