Location of PASS Cadres

This page provides specific contact information about Plan to Achieve Self-Support (PASS) “cadres” of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.

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Regions:
Atlanta - Boston - Chicago - Dallas - Denver
Kansas City - New York - Philadelphia - San Francisco - Seattle

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Atlanta Region

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Boston Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Lynn, MA	Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont	800-297-4291	781-595-2301

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Chicago Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Chicago, IL	Illinois, Indiana	866-575-4889	312-575-6505
Lansing, MI	Michigan: Northern, Western & Mid Michigan	888-674-6249	517-393-4650 ext. 3056
Pontiac, MI	Michigan: Southeast MI	866-883-7791	248-754-1749
Lakewood, OH	Ohio	800-551-2056 ext 226	216-228-2926 ext. 226
St. Paul, MN	Minnesota, Wisconsin	800-551-9796	866-667-7481 ext. 10640,10661 or 10674

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Dallas Region

 

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
West Memphis, AR	Arkansas	866-758-1319, Ext. 11564
Houston, TX	East & Houston	866-591-7734, Ext. 15684
Austin, TX	Central/South Texas	866-635-8704	512-206-3715
Dallas, TX	North Texas	866-315-3507	(817) 645-7448, ext. 211
Albuquerque, NM	New Mexico & West Texas	None	505-314-5287
Metarie, LA	Louisiana		(504) 456-3468, ext. 101
Oklahoma City, OK	Oklahoma	(866) 931-7106, Ext. 27923

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Denver Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Denver, CO	Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming	800-551-1034	303-231-0015 ext 35006 or 35011

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Kansas City Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Kansas City, KS	Kansas, Missouri, Iowa, Nebraska	1-866-331-2197 X 12139

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New York Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
New York, NY	New Jersey, Downstate New York	800-551-9583 ext. 5 or 8	212-264-0969
Buffalo, NY	New York State (outside of metro New York City)	800-510-5680	716-551-4640 ext. 246

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Philadelphia Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Towson, MD	Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia	866-667-7698 ext 12639 or 12640	866-667-7698 ext. 12639 or 12640

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San Francisco Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Anaheim, CA	Los Angeles, Orange County, Kern County, Ventura County	888-280-9412 ext 22632 or 22606
Redding, CA	Inland Northern CA, including Chico, Redding, Susanville and Yreka	866-973-7548
Roseville, CA	Nevada; Mid California, including Fresno, Sacramento, San Luis Obispo, and Santa Barbara	888-383-1862 ext 3501	916-770-8350 ext. 3501
San Diego, CA	San Diego, Riverside, Imperial and San Bernardino Counties; Hawaii; Arizona; Pacific Islands	888-674-6250	619-557-6605
San Francisco, CA	San Francisco, South and East Bay Counties, Marin and Monterey Counties	877-612-8474 ext 3242	415-554-1442 ext 3242
Santa Rosa, CA	Del Norte, Humboldt, Mendocino, Sonoma, Solano, Napa, Lake and Yuba Counties	877-544-7778

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Seattle Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Area 1 & 2 Pass Cadre	All of Alaska; Idaho, Washington and Oregon	866-235-8109	N/A

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